1. Acceptance of Terms

By registering, accessing, browsing or using DekhoRishta.co.in, you acknowledge that you have read, understood and agreed to these Terms & Conditions, our Privacy Policy and other applicable policies published on the platform.

If you do not agree with any part of these Terms, please do not use DekhoRishta or its services.

2. About DekhoRishta

DekhoRishta is an online matrimonial platform designed to help individuals and families discover, connect with and communicate with potential marriage partners based on information provided by users.

DekhoRishta is a matchmaking platform and does not guarantee that any particular interaction, proposal, relationship or marriage will result from using the service.

3. Eligibility

You must be legally eligible to use matrimonial services under the laws applicable to you. By creating an account, you confirm that:

• You are providing genuine and accurate information.
• You are legally eligible to seek a matrimonial relationship.
• You are not prohibited from using matrimonial services.
• You will comply with all applicable laws and regulations.

If a profile is created on behalf of a family member, the person creating the profile confirms that they have the appropriate permission to provide and manage that information.

4. Account Registration

To use certain features, you may be required to create an account using information such as your name, mobile number, email address and profile details.

You are responsible for maintaining the confidentiality of your account credentials and for activities performed through your account.

You must immediately notify DekhoRishta if you believe that your account has been accessed or used without authorization.

5. Accurate Profile Information

Users are responsible for ensuring that all information submitted to DekhoRishta is truthful, current and complete.

This includes information relating to age, education, occupation, marital status, location, family information, photographs, lifestyle, income and partner preferences.

You must not intentionally provide misleading, fraudulent or materially inaccurate information.

6. Profile Verification

DekhoRishta may offer profile, mobile, photograph or other verification features. Verification is intended to improve platform trust and does not constitute a guarantee of a user's identity, character, background, financial position or suitability as a matrimonial partner.

Users should independently verify important information before entering into any personal, financial or matrimonial commitment.

7. Profile Photos and Content

By uploading photographs, descriptions, testimonials or other content, you confirm that you have the right to provide such content and that it does not violate the rights of another person.

DekhoRishta may review, moderate, approve, reject or remove content that violates these Terms, applicable law or platform policies.

8. Prohibited Activities

You must not use DekhoRishta to:

• Create fake, duplicate or misleading matrimonial profiles.
• Impersonate another person.
• Provide false age, marital status, occupation or other material information.
• Harass, threaten, abuse or intimidate another user.
• Send spam, unsolicited commercial messages or promotional content.
• Request or misuse another user's financial information.
• Use the platform for fraud, scams or illegal activities.
• Upload obscene, sexually explicit, defamatory or unlawful content.
• Attempt to access another user's account.
• Scrape, copy or commercially exploit platform data without authorization.
• Use automated systems to collect user information without permission.
• Circumvent platform security or membership restrictions.

9. Communication Between Users

DekhoRishta may provide features such as interests, chat, contact requests and other communication tools.

Users are solely responsible for their communications and interactions with other users. DekhoRishta does not control or guarantee the accuracy, intentions or conduct of any user.

10. Personal Safety

Please exercise reasonable caution when communicating with people you meet through an online matrimonial platform.

• Do not share passwords or OTPs.
• Do not send money to a person solely because you met them online.
• Verify identity and important personal information independently.
• Consider meeting in a safe and public location.
• Report suspicious, fraudulent or abusive behaviour to DekhoRishta.

11. Membership Plans and Paid Services

DekhoRishta may provide free and paid membership plans with different features and access levels.

Features, pricing, duration and benefits associated with each plan will be displayed on the membership or checkout page at the time of purchase.

Paid membership provides access to specified platform features during the applicable membership period. Purchasing a membership does not guarantee a specific number of matches, proposals, replies, contacts, conversations or marriage.

12. Payments

Payments for paid services must be made through the payment methods provided by DekhoRishta or its authorized payment partners.

You agree to provide accurate billing information and authorize the applicable payment provider to process the transaction.

Payment confirmation does not create a guarantee of matrimonial success, compatibility or response from another user.

13. Refunds and Cancellations

Refunds, cancellations and membership-related payment issues are subject to the applicable Refund & Cancellation Policy displayed on DekhoRishta.

Before purchasing a paid membership, users should review the applicable plan details, duration, features and refund conditions.

14. Membership Feature Changes

DekhoRishta may improve, modify, replace or discontinue features from time to time. Where reasonably necessary, changes may be made to improve security, functionality, compliance or user experience.

15. Account Suspension or Termination

DekhoRishta may restrict, suspend or terminate an account where it reasonably believes that the user has violated these Terms, provided misleading information, engaged in abusive behaviour, committed fraud, misused the platform or created a security or legal risk.

Users may also request deletion of their account in accordance with the account deletion process available on the platform.

16. User-Generated Content

You retain responsibility for content you submit to DekhoRishta. By submitting content, you grant DekhoRishta the necessary permission to host, store, display, reproduce and process that content for operating, providing and promoting the platform, subject to applicable law and our Privacy Policy.

17. Intellectual Property

The DekhoRishta name, logo, website design, software, graphics, text, interface, trademarks and other platform materials are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, sell or commercially exploit DekhoRishta content or technology without prior written authorization.

18. Third-Party Services

DekhoRishta may integrate third-party services such as payment gateways, messaging providers, analytics services or social login providers. Third-party services may be governed by their own terms and privacy policies.

19. Privacy

Your use of personal information on DekhoRishta is governed by our Privacy Policy. By using the platform, you acknowledge that information may be collected, stored and processed as described in that policy.

20. Availability of Services

We aim to keep DekhoRishta available and reliable, but we do not guarantee uninterrupted or error-free operation. Services may occasionally be unavailable because of maintenance, technical issues, security events, network failures or circumstances beyond our reasonable control.

21. Disclaimer

DekhoRishta provides an online platform for matrimonial discovery and communication. We do not guarantee the identity, intentions, background, financial position, compatibility, behaviour or suitability of any user.

Any decision to communicate, meet, marry or enter into a financial or personal relationship with another user is made at your own discretion and risk.

22. Limitation of Liability

To the maximum extent permitted by applicable law, DekhoRishta shall not be responsible for losses arising from user-to-user interactions, inaccurate information provided by users, unauthorized conduct, relationship outcomes, third-party services or circumstances outside DekhoRishta's reasonable control.

23. Indemnification

You agree to defend, indemnify and hold harmless DekhoRishta and its applicable owners, employees, representatives and service providers from claims, losses, liabilities, damages and expenses arising from your violation of these Terms, misuse of the platform or infringement of another person's rights.

24. Reporting Abuse or Suspicious Profiles

If you identify a fake profile, fraud attempt, harassment, inappropriate content or other policy violation, please report it through the available reporting mechanism or contact our support team.

DekhoRishta may investigate reported accounts and take appropriate action based on the available information.

25. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes in our services, technology, legal requirements or business practices. The updated version will be published on this page with a revised "Last Updated" date.

26. Governing Law and Jurisdiction

These Terms shall be governed by the applicable laws of India. Subject to applicable law, disputes relating to the use of DekhoRishta shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the registered or principal place of business of the platform.

27. Contact Us

If you have questions regarding these Terms & Conditions, membership, account issues, payments or reporting concerns, please contact the DekhoRishta support team through the contact details available on our website.